Trip.com Wins Double Recognition for Exceptional Customer Service at the International CRE Awards
Trip.com awarded Contact Centre of the Year and Global Support Services of the Year at the International Customer Relations Excellence Awards Trip.com has a Global Customer Satisfaction rate of nearly 90% Customer Service covers 15 international...
Trip.com Group celebrates Lunar New Year travel boom with 10-fold jump in bookings as visa policies ease
SHANGHAI, Feb. 5, 2024 /PRNewswire/ -- Trip.com Group is leading the travel surge this Lunar New Year with significant growth in international and inbound travel. International travel has risen by 10 times, fuelled by more relaxed visa policies,...
Trip.com Group CEO tackles overtourism for sustainable travel at World Economic Forum
CEO shares multifaceted approach to overtourism challenges, with sustainable travel practices as a key strategy Focusing on high-quality tourism could disperse tourists from hotspots for a more sustainable tourism framework E-commerce marketing and...
Trip.com Group at World Economic Forum 2024: revealing Asia's biggest untapped opportunities in tourism
Asian destinations and attractions among most booked; growing demand for event and sustainable travel CEO shares Asia's untapped opportunities and investment potential, highlights positive visa policies and visitor numbers Asia's growth prospects...
Trip.com Group Limited to Report Third Quarter of 2023 Financial Results on November 20, 2023 U.S. Time
SHANGHAI, Nov. 8, 2023 /PRNewswire/ -- Trip.com Group Limited (Nasdaq: TCOM; HKEX: 9961), a leading one-stop travel service provider of accommodation reservation, transportation ticketing, packaged tours and corporate travel management, will...
Trip.com Group Empowers the Travel Industry with Transformative AI Innovation
SINGAPORE, Oct. 25, 2023 /PRNewswire/ -- Trip.com Group, a global leader in online travel services, took centre stage at ITB Asia in Singapore, highlighting the pivotal role of Artificial Intelligence (AI) in reshaping the travel industry. James...
Trip.com Group Records Soaring International Travel Demand during China's Golden Week
Outbound travel volume surged by over eight times this year compared to the same period in 2022 Long-haul destinations such as Switzerland, Spain, UK, experienced the fastest growth in tourists numbers Cruise tourism a sector poised for growth in...
