IR announces Iris for Card Payments: AI-powered observability that sees transactions end-to-end
SYDNEY, June 23, 2026 /PRNewswire/ -- Leading global observability software provider Integrated Research ("IR") today announced Iris for Card Payments, the AI‑powered assistant designed to help payments teams detect issues earlier, understand their...
IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone
SYDNEY, June 18, 2026 /PRNewswire/ -- Integrated Research ("IR"), a leading global observability software provider, today announced that its UC&C observability solution, Collaborate, now supports NICE CXone, one of the world's most widely...
Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability
SYDNEY, Dec. 3, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research (ASX:IRI, 'IR') has today unveiled Iris, the only conversational AI intelligence layer built for multi-vendor unified communications and...
IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges
Highlights: Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors. Supports regulated sectors that must balance cloud agility with on-prem and data-residency compliance....