IR announces Iris for Card Payments: AI-powered observability that sees transactions end-to-end
SYDNEY, June 23, 2026 /PRNewswire/ -- Leading global observability software provider Integrated Research ("IR") today announced Iris for Card Payments, the AI‑powered assistant designed to help payments teams detect issues earlier, understand their...
IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone
SYDNEY, June 18, 2026 /PRNewswire/ -- Integrated Research ("IR"), a leading global observability software provider, today announced that its UC&C observability solution, Collaborate, now supports NICE CXone, one of the world's most widely...
IR launches Iris for HPE Nonstop, bringing AI-powered observability insights to mission-critical infrastructure
SYDNEY, June 17, 2026 /PRNewswire/ -- Integrated Research (ASX: IRI, "IR"), a leading global provider of observability solutions for mission‑critical payments, infrastructure and communications, today announced the launch of Iris for Nonstop,...
Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability
SYDNEY, Dec. 3, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research (ASX:IRI, 'IR') has today unveiled Iris, the only conversational AI intelligence layer built for multi-vendor unified communications and...
Top 10 Bank Chooses IR to Power High Value Payments Intelligence
SYDNEY, April 24, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the world's most trusted independent provider of observability for business-critical IT ecosystems, today announced that a top 10 global bank has deployed IR's High Value...
IR Launches Capacity Management to Simplify Infrastructure Planning and Prevent Costly Outages
SYDNEY, April 16, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the world's most trusted independent provider of observability for business-critical IT ecosystems, today unveiled a powerful new Capacity Management module with the launch...
IR Releases Prognosis 13.1: Setting a New Standard for UC&C Intelligence
SYDNEY, April 8, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the world's most trusted independent provider of observability for business-critical IT ecosystems, today announced a significant milestone with the launch of Prognosis 13.1....
IR Delivers Deeper Webex Visibility with Support for Dedicated Instance.
ORLANDO, Fla., March 19, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX: IRI) today announced at Enterprise Connect a significant enhancement to its Webex monitoring capabilities: support for Webex Calling Dedicated Instance. This update...