IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone
SYDNEY, June 18, 2026 /PRNewswire/ -- Integrated Research ("IR"), a leading global observability software provider, today announced that its UC&C observability solution, Collaborate, now supports NICE CXone, one of the world's most widely...
IR launches Iris for HPE Nonstop, bringing AI-powered observability insights to mission-critical infrastructure
SYDNEY, June 17, 2026 /PRNewswire/ -- Integrated Research (ASX: IRI, "IR"), a leading global provider of observability solutions for mission‑critical payments, infrastructure and communications, today announced the launch of Iris for Nonstop,...
Meet Iris: The only conversational AI intelligence layer built for multi-vendor UC&C observability
SYDNEY, Dec. 3, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research (ASX:IRI, 'IR') has today unveiled Iris, the only conversational AI intelligence layer built for multi-vendor unified communications and...
Top 10 Bank Chooses IR to Power High Value Payments Intelligence
SYDNEY, April 24, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the world's most trusted independent provider of observability for business-critical IT ecosystems, today announced that a top 10 global bank has deployed IR's High Value...
IR Launches Capacity Management to Simplify Infrastructure Planning and Prevent Costly Outages
SYDNEY, April 16, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the world's most trusted independent provider of observability for business-critical IT ecosystems, today unveiled a powerful new Capacity Management module with the launch...
IR Releases Prognosis 13.1: Setting a New Standard for UC&C Intelligence
SYDNEY, April 8, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX:IRI), the world's most trusted independent provider of observability for business-critical IT ecosystems, today announced a significant milestone with the launch of Prognosis 13.1....
IR Delivers Deeper Webex Visibility with Support for Dedicated Instance.
ORLANDO, Fla., March 19, 2025 /PRNewswire/ -- Integrated Research (IR) (ASX: IRI) today announced at Enterprise Connect a significant enhancement to its Webex monitoring capabilities: support for Webex Calling Dedicated Instance. This update...