AUSTRALIAN COST OF POOR CUSTOMER SERVICE REVEALED, AI RESOLUTION UNDER PRESSURE
SIPPY DOWNS, Australia, April 30, 2026 /PRNewswire/ -- With the time it takes from query to resolution, new research commissioned by Australian insurance company Youi[1] has uncovered that human connection and clear communication are critical for a...
Game, Set, Grand Slam: Straight-Sets Victory for Budget Direct in Australia's Insurer Of The Year Awards
BRISBANE, Australia, Feb. 4, 2026 /PRNewswire/ -- In a first for the Australian Insurance sector, a single insurer has achieved the Insurance Grand Slam, with Budget Direct simultaneously being crowned Australian Insurer Of The Year, by four of...