City of Kingsport Sees Immediate Impact with Hansen AI Call Center Agent Joining Call Center
From day one, City of Kingsport is realizing its vision of its AI Agent acting as a force multiplier, allowing human staff to focus on the more complex customer support needs. COLUMBIA, S.C., May 19, 2026 /PRNewswire/ -- Hansen Technologies...
City of Kinston Enhances Utility Services with Hansen CIS Upgrade, Modernizing Customer Care and Billing
City of Kinston builds on its 26-year strong partnership with Hansen, upgrading its Customer Information System (CIS) to enhance customer care and billing experiences for its residents MELBOURNE, Australia, Nov. 21, 2024 /PRNewswire/ -- Hansen...