Hansen Chosen to Deliver AI‑Enabled SaaS CIS for Los Angeles County Waterworks Districts
A central goal of the program is an AI ‑ first customer service strategy, with Hansen's AI Virtual Agent embedded directly into CIS workflows to automate high ‑ volume customer interactions. COLUMBIA, South Carolina, May 5, 2026 /PRNewswire/ --...
3CLogic Chosen by Apex Systems to Enhance ServiceNow-Driven Managed Services
New solution strengthens Apex Systems' ServiceNow-aligned delivery model with integrated contact center capabilities. ROCKVILLE, Md., March 3, 2026 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow,...